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Original topic:

S26 Ultra

(Topic created: Monday)
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TheVerizonGuy
Cosmic Ray
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Currently using s26 ultra, pre ordered unlocked from samsung. 
 
 Phone has had nothing but issues since release regarding apps, once in apps network actually working. 
 
 Phone has issues ONLY on Verizon Fios wifi connections. 
 
 Troubleshooting has been done.
 
 Am on beta but this is a common complaint from other users who have s26 series as I hear it frequently. (Store Manager at Verizon location)
 
 Thought it was maybe my router but swapped that out. 
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4 Replies
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Make sure you have mobile data turned on
Jkelley714
Galaxy
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I have Verizon and use my s26 ultra 90% at home on wifi, have not had any issues. I would suggest not being involved with a beta while your phone is having these issues. Maybe its a issue with the s26 itself?
TheVerizonGuy
Cosmic Ray
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Verizon fios? I want to be clear not the cell service.
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USBetaModerator3
Beta Moderator
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Hello,

We’re sorry for the inconvenience you’re experiencing.

To help the team accurately identify the cause of this issue, we kindly ask that you submit an Error Report immediately after reproducing the problem so that the relevant system logs can be captured.

1. Open Samsung Members → One UI Beta Program → Beta Feedback.
2. Select Error reports and attach any relevant screenshots or screen recordings (if available).
3. Make sure “Send system log data” is enabled before submitting.

Important: For accurate log collection, please submit the report within 3 minutes of reproducing the issue and do not kill the task of the Samsung Members app until you receive notification that the error has been sent (about 5 minutes)

Your report will greatly assist the team in analyzing and improving the Beta experience.

Thank you for your continued support.

Best regards,
One UI Beta Team

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