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Original topic:

Samsung health watch app not reporting heart rate or respiration after recent update

(Topic created: 09-14-2024 05:28 AM)
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usermkctxa3xCZ
Cosmic Ray
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After the latest watch beta update 2 days ago, the Health app on the watch displays no data reported for sleeping heart rate or respiration.  When looking at the same nights sleep data on the phone the heart rate and respiration are displayed accurately.  I have just cleared the watch partition to see if that resolves the issue.  Other than this issue, the beta is great.

8 Replies
AZArtisan
Asteroid
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Same issues here. I'll do a bug report to let the beta team know. 

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jcnote
Galaxy
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Same for me. I usually just look at the sleep data on my phone, but after seeing this post, I checked my watch. Might be a universal bug. Is anyone not seeing this problem on their watch?

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usermkctxa3xCZ
Cosmic Ray
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Clearing watch cache partition did not resolve the problem.

 

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userGZkbuqzf5f
Asteroid
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Same for me also... looks like update broke it.

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Rclevit
Asteroid
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Mine seems fine on Watch6.

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jcnote
Galaxy
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@Rclevit when you look at sleep data on the watch, are you seeing data here: 

Screenshot_20240915_093259_Samsung Health.png

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Rclevit
Asteroid
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@jcnote 

Oh wow, I didn't realize this until I saw your screenshot. (I usually use my phone to see the data as it's easier)

I only see my HR data from my Phone's healthapp but nothing on my watch just like yours šŸ¤Ø.

Submitted an error report for this lol

1000000965.png

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1000000966.jpg

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USBetaModerator3
Beta Moderator
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Hello @usermkctxa3xCZ and all!

Thank you all for your feedback on HR data missing on the watch app. 

We apologize for the inconvenience with the miss. 

If you've already submitted your error report, thank you for taking your time to doing sošŸ˜Š

 

Regards,

One UI Beta Team

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