cancel
Showing results forĀ 
Search instead forĀ 
Did you mean:Ā 

Original topic:

Samsung health watch app not reporting heart rate or respiration after recent update

(Topic created: 2 weeks ago)
327 Views
usermkctxa3xCZ
Cosmic Ray
Options
Questions

After the latest watch beta update 2 days ago, the Health app on the watch displays no data reported for sleeping heart rate or respiration.  When looking at the same nights sleep data on the phone the heart rate and respiration are displayed accurately.  I have just cleared the watch partition to see if that resolves the issue.  Other than this issue, the beta is great.

8 Replies
AZArtisan
Asteroid
Options
Questions

Same issues here. I'll do a bug report to let the beta team know. 

0 Likes
jcnote
Galaxy
Options
Questions

Same for me. I usually just look at the sleep data on my phone, but after seeing this post, I checked my watch. Might be a universal bug. Is anyone not seeing this problem on their watch?

0 Likes
usermkctxa3xCZ
Cosmic Ray
Options
Questions

Clearing watch cache partition did not resolve the problem.

 

0 Likes
userGZkbuqzf5f
Asteroid
Options
Questions

Same for me also... looks like update broke it.

0 Likes
Rclevit
Asteroid
Options
Questions

1000000960.jpg

ā€ƒ

1000000961.png

ā€ƒ

Mine seems fine on Watch6.

0 Likes
jcnote
Galaxy
Options
Questions

@Rclevit when you look at sleep data on the watch, are you seeing data here: 

Screenshot_20240915_093259_Samsung Health.png

ā€ƒ

Rclevit
Asteroid
Options
Questions

@jcnote 

Oh wow, I didn't realize this until I saw your screenshot. (I usually use my phone to see the data as it's easier)

I only see my HR data from my Phone's healthapp but nothing on my watch just like yours šŸ¤Ø.

Submitted an error report for this lol

1000000965.png

ā€ƒ

1000000966.jpg

ā€ƒ

USBetaModerator3
Beta Moderator
Options
Questions

Hello @usermkctxa3xCZ and all!

Thank you all for your feedback on HR data missing on the watch app. 

We apologize for the inconvenience with the miss. 

If you've already submitted your error report, thank you for taking your time to doing sošŸ˜Š

 

Regards,

One UI Beta Team

0 Likes