Does anyone else have an issue with screen randomly going blank whil on a call or accessing apps. Every so often while I'm on a call my screen will go blank. I can still see home, multi windows, and back button but screen is just black. Before anyone says anything; no my screen timeout isn't activating and no my phone is not locking itself. I have to actually tap either one on 3 afore mentioned buttons to get display to show what it should.
We’re sorry for the inconvenience you’re experiencing.
To help the team accurately identify the cause of this issue, we kindly ask that you submit an Error Report immediately after reproducing the problem so that the relevant system logs can be captured.
1. Open Samsung Members → One UI Beta Program → Beta Feedback. 2. Select Error reports and attach any relevant screenshots or screen recordings (if available). 3. Make sure “Send system log data” is enabled before submitting.
Important: For accurate log collection, please submit the report within 3 minutes of reproducing the issue and do not kill the task of the Samsung Members app until you receive notification that the error has been sent (about 5 minutes)
Your report will greatly assist the team in analyzing and improving the Beta experience.
