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a week ago in
QuestionsI have restarted my Samsung s26 ultra several times to keep the timestamp to stay at the top of the screen in the Gallery app but once I tap on something the timestamp disappears once again ever since I started participating in the ONE UI 9 Beta program and yes I have went inside the settings and the option is on to basically keep it at the top of the screen in the Gallery app. What do I have to do to keep this from happening over and over again?
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a week ago in
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a week ago in
QuestionsHello,
We’re sorry for the inconvenience you’re experiencing.
To help the team accurately identify the cause of this issue, we kindly ask that you submit an Error Report immediately after reproducing the problem so that the relevant system logs can be captured.
1. Open Samsung Members → One UI Beta Program → Beta Feedback.
2. Select Error reports and attach any relevant screenshots or screen recordings (if available).
3. Make sure “Send system log data” is enabled before submitting.
Important: For accurate log collection, please submit the report within 3 minutes of reproducing the issue and do not kill the task of the Samsung Members app until you receive notification that the error has been sent (about 5 minutes)
Your report will greatly assist the team in analyzing and improving the Beta experience.
Thank you for your continued support.
Best regards,
One UI Beta Team