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Original topic:

Usb storage Devices

(Topic created: 9 hours ago)
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VincentMichael
Cosmic Ray
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So ive noticed my usb c external is no longer recognized on my s25u but my fold 5 reads it. Also my usb c docking station no longer works but my z fold 5 works. Anyone else experiencing similar issues? 
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5 Replies
Youu
Honored Contributor
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This must be a beta problem, i suggest reporting this issue to samsung
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-CROW-
Sun
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What's your USB-C? I just tried a thumb drive and external storage, and both are working fine.
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Tom6068
Honored Contributor
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First go to Settings/ Security and privacy/Auto blocker and toggle that off if it is on. When the physical connection is made, the phone should show a USB icon in the status bar. Swipe down to get the notification, then tap that related notification. It should then show a connection type to use. Choose
"Transferring files" or "Transferring images". Then see if the external drives appear.

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BDub
Cosmic Ray
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Also while Auto Blocker is off, tap on it and scroll down and disable "Turn on automatically". If you do not it will enable again after 30 minutes.
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USBetaModerator3
Beta Moderator
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Hello,

Thank you for sharing your feedback.

If your issue persists after changing your Auto-blocker off, and changing your device connection to "USB for file transfer" after connecting your storage device, please submit an Error Report through the Samsung Members app immediately after reproducing the problem:

1. Open Samsung Members → One UI Beta Program → Beta Feedback.
2. Select Error reports and attach any relevant screenshots or screen recordings (if available).
3. Make sure “Send system log data” is enabled before submitting.

Important: For accurate log collection, please submit the report within 3 minutes of reproducing the issue.

We apologize for any inconvenience and appreciate your support in helping us improve the Beta experience.

Best regards,
One UI Beta Team

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