- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
yesterday in
Questions- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
yesterday in
Questions- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
yesterday in
Questions- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
9 hours ago in
QuestionsFirst go to Settings/ Security and privacy/Auto blocker and toggle that off if it is on. When the physical connection is made, the phone should show a USB icon in the status bar. Swipe down to get the notification, then tap that related notification. It should then show a connection type to use. Choose
"Transferring files" or "Transferring images". Then see if the external drives appear.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
3 hours ago in
Questions- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
3m ago in
QuestionsHello,
Thank you for sharing your feedback.
If your issue persists after changing your Auto-blocker off, and changing your device connection to "USB for file transfer" after connecting your storage device, please submit an Error Report through the Samsung Members app immediately after reproducing the problem:
1. Open Samsung Members → One UI Beta Program → Beta Feedback.
2. Select Error reports and attach any relevant screenshots or screen recordings (if available).
3. Make sure “Send system log data” is enabled before submitting.
Important: For accurate log collection, please submit the report within 3 minutes of reproducing the issue.
We apologize for any inconvenience and appreciate your support in helping us improve the Beta experience.
Best regards,
One UI Beta Team