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โ07-20-2025 11:17 AM (Last edited โ07-20-2025 11:19 AM ) in
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โ07-20-2025 12:46 PM in
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โ07-21-2025 10:04 AM in
QuestionsHello,
Thank you for your feedback.
If you've worn your watch during sleep for 3 nights within 14 days for at least 4 continuous hours each night and still not receiving any data via Vascular Load feature, we kindly ask you to submit an error report through the Samsung Members app on your device immediately after the issue is reproduced:
-In Samsung Health application on a phone go to Settings
- Go to 'About Samsung Health'
-Click multiple times on title 'Samsung Health'
-Click on 'Send log report'
- Share the file to local folder (Quick share, Gmail...)
- Share us the attachment via Beta Feedback channel in Samsung Members:
1. Open Samsung Members.
2. Navigate to One UI Beta Program > Beta Feedback.
3. Attach any relevant screenshots or screen recording/video (if possible).
4. Ensure "Send system log data" is checked, then submit the report.
Important: Please submit the report within 3 minutes of reproducing the issue for accurate log data collection.
We sincerely apologize for any inconvenience this may have caused and truly appreciate your contribution to improving the Beta experience.
Best regards,
One UI Beta Team
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โ07-28-2025 10:48 AM in
Questionswhy does it need to be continuous hours? Is there any way to do it if you are not able to sleep 4 continuous hours? AKA break up total sleep time into 2 or 3 segments that total 5 + hours each night?
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โ09-02-2025 04:04 PM in
QuestionsIv been using the watch 8 upgrade from watch 7 as my vascular disease really needs this monitoring tech but with my health issues iv only managed to set the baseline after 5 weeks and now to get a reading which will not work for me is because of my health cortisol stuff i sleep for max 3 hours which will stop me getting results I need it would be great if it could do a 2-3 hour baseline and nightly scan as 4hours is almost impossible for me and can imagine others with similar sleep patterns