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Original topic:

Voice navigation.

(Topic created: 08-25-2022 07:16 PM)
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preskitt_man
Cosmic Ray
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Just discovered this one in Beta 1, and it didn't go away with Beta 2. Using Voice Navigation with Google Maps. As like as I have the map screen displayed, all is fine. But if I turn off the screen (not the phone, just the screen), voice stops. Other weeks with sounds, such as audiobooks work fine. 
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Jkelley714
Galaxy
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Did u check to make sure maps is not in your optimized apps list?
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preskitt_man
Cosmic Ray
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Not an unreasonable suggestion - but Google Maps was not optimized.  Works just fine (for voice navigation) when screen is on.  When screen is off - and then turned back on, showing current route and location.  Just not giving me any voice when screen is turned off.  Only 2 things of consequence - probably one or two updates to Maps over the last several weeks, and installation of One UI 5 beta - Both Beta 1 and Beta 2.  

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USBetaModerator
Beta Moderator
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Hello,

Please erase the device cache using steps below. If issue persists, Please update Samsung members app to latest version from galaxy store and send us an error report from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue.

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Side key.
  3. When the Android logo displays, release both keys.
  4. An 'Installing system update' message may show briefly before the Android Recovery menu options appear.
  5. Press the Volume down key several times to highlight Wipe cache partition.
  6. Press Side key to select.
  7. Press the Volume down key to highlight Yes, then press the Side key to select.
  8. When the process is complete, Reboot system now is highlighted.
  9. Press the Side key to restart the device.

Regards,
One UI Beta Team

 

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preskitt_man
Cosmic Ray
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As requested, tested after clearing the cache. Same problem. Also, and this happened before we well, will get a voice message that the GPS signal is lost. This happens several minutes after turning off the screen. When I eventually turn on the screen, there is a message at bottom of screen that the phone is searching for GPS. I have resubmitted the logs.
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