- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
ā06-14-2024 04:37 AM in
Questions- Since downloading the Beta software last night, my Watch 6 Classic has been stuck in a loop constantly restarting itself. The restart loop has been so constant that even though the watch was on the charger all night, I woke up to the watch finishing a restart cycle and only at 50% battery. Help!
Solved! Go to Solution.
1 Solution
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
ā06-14-2024 10:50 AM in
QuestionsHello @DareD3vil,
Thank you for your feedback. We are well aware of this issue, and Factory Data Reset is the best way to resolve this issue.
Please try below steps to reset your device and proceed with the Beta software:
Note: Before you reset the device, please send a report to us, as it will help us analyze the issue more in depth. (Phone > Galaxy Wearable app > Contact us > Error Report)
[Steps]
1) Hold down both buttons on watch until you see the watch resets and then shows the Samsung logo with "Rebooting...".
2) Click the Home & Back buttons twice repeatedly while screen is on "Samsung-Rebooting...".
3) From the text menus, click the Home button (will scroll down) until you see "Recovery menu".
4) Long press on the Home button until the menu changes to Recovery screen.
5) Use the back button to scroll down to Factory reset. (Do not click Home Botton, as it will be "Select" option instead of scrolling down from step3)
6) Click the Home button to select Factory reset.
7) Use the back button to select yes > Click the Home button to activate it.
We apologize for the inconvenience and appreciate your contribution to the beta program.
Regards,
One UI Beta Team
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
ā06-14-2024 05:30 AM in
QuestionsIf you perform a Factory reset that should fix this issue.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
ā06-14-2024 05:30 AM in
QuestionsExact same here. Installed overnight and now the watch reboots every 3 minutes or so.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
ā06-14-2024 09:34 AM in
QuestionsSame thing. I'll try the reset
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
ā06-14-2024 10:50 AM in
QuestionsHello @DareD3vil,
Thank you for your feedback. We are well aware of this issue, and Factory Data Reset is the best way to resolve this issue.
Please try below steps to reset your device and proceed with the Beta software:
Note: Before you reset the device, please send a report to us, as it will help us analyze the issue more in depth. (Phone > Galaxy Wearable app > Contact us > Error Report)
[Steps]
1) Hold down both buttons on watch until you see the watch resets and then shows the Samsung logo with "Rebooting...".
2) Click the Home & Back buttons twice repeatedly while screen is on "Samsung-Rebooting...".
3) From the text menus, click the Home button (will scroll down) until you see "Recovery menu".
4) Long press on the Home button until the menu changes to Recovery screen.
5) Use the back button to scroll down to Factory reset. (Do not click Home Botton, as it will be "Select" option instead of scrolling down from step3)
6) Click the Home button to select Factory reset.
7) Use the back button to select yes > Click the Home button to activate it.
We apologize for the inconvenience and appreciate your contribution to the beta program.
Regards,
One UI Beta Team
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
ā06-14-2024 11:10 AM in
QuestionsDarn I wish I saw this to send a report. It took forever to attempt the factory reset, because my watch looped every 5 to 10 minutes with each reset or tried to mess with any other settings to diagnose a fix !!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
ā06-15-2024 01:23 PM in
QuestionsThis worked for me I can use my watch. Now I have to check my apps. But at least I can actually see my time on my watch.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
ā06-15-2024 08:34 AM in
QuestionsThis worked perfectly for the battery issue just fyi for anyone.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
ā06-15-2024 12:25 PM in
QuestionsThis is exactly what mine is doing. I am going to do the factory reset that they suggest
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
ā07-10-2024 10:01 PM in
Questions