We need Samsung to clarify what Ultra models are eligible. Seems that anyone who bought theirs directly from Samsung and does not have an active LTE connection can join but not be offered the download. But seeing some folks who must have an LTE active Ultra are getting the download.
We need clarification as to if just having an Ultra is enough or it HAS to be activated on T-Mobile.
Thank you for participating in the One UI Watch Beta program.
Weโve noticed several inquiries regarding not receiving the Beta software update. Please note the following important eligibility criteria:
LTE Models (Watch with Mobile Network) To receive the Beta update, your Watch must have an active T-Mobile data plan. If the SIM is not activated or the device is not currently using T-Mobileโs mobile network, the software update will not be delivered.
Bluetooth (Watch BT models, not just BT paired with Phone) Models Bluetooth-only models are not affected and will receive the Beta software update as usual. No SIM or mobile plan is required.
If youโve enrolled in the Beta but havenโt received the update yet, please ensure your Watch meets the conditions above.
