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ā08-22-2022 08:44 PM in
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ā08-23-2022 05:06 AM in
QuestionsHello,
Thank you for your feedback. We appreciate your contribution to the Beta Program.
If you still choose to withdraw from the program, please do the following:
You need to withdraw from the beta from Samsung Members -> Settings -> One UI Beta Program Status -> Withdraw. Then plug the phone into your PC, open up the PC version of smart Switch. Be sure to back up your phone since downgrading requires a factory reset. We recommend you try backing up your device and performing a master before moving back to Android 12.
Regards
One UI Beta Team
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ā09-04-2022 02:36 AM in
QuestionsExcept that method isn't working for a lot of people and we are being left in a position where we are stuck on beta! Informing people that they need to visit your 'local' Samsung store isn't an option for most people in the UK as you don't have many stores. This is a complete waste of time to them. Why not figure out the issue with Smart Switch so that we can downgrade back to the current version.