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Original topic:

Withdrew from Beta with issues

(Topic created: 10-07-2023 10:30 AM)
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dctnc
Cosmic Ray
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I followed Moderators instructions on withdrawing from Beta, to get stable 6.0 . I used PC Smart Switch, backedup, factory reset and restored. However when I reboot my phone it still indicates running beta version. ???


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Zrnie
Nebula
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Did you reboot into date mode (I think it's called)

In there is an option for clearing the cache. What phone are you using? Running what beta version? Is your phone purchased from the Samsung website or a cellular carrier?
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dctnc
Cosmic Ray
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I'm using S23, from TMobile
Zrnie
Nebula
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I'm on T-Mobile as well.

I brought my phone on Samsung website directly. I'm personally using S23U with limited issues that are super difficult like your experience. I hope you can fix the issue

Btw don't forget to reboot into safe mode and clear cache.
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USBetaModerator2
Beta Moderator
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Hello,

Thank you for your feedback.  Our records indicate that you are still enrolled in the Beta Program.  

Did you withdraw via Samsung Members app?

Please send us a private message if you are running into any issues.

We appreciate your contribution to the Beta Program.

Regards,

One UI Beta Team

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