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10-14-2022 11:30 AM in
Questions@USBetaModerator @USBetaModerator2
I posted yesterday and now I don't see it. I am unable to access beta features on my factory unlocked Galaxy S22 Ultra (US), it's giving the error "One UI Beta features aren't available because your service provider has changed"
I have not changed providers. I did go on vacation out of the country for a week, not sure if that's related.. but my primary carrier is AT&T (eSIM Primary). I am dual SIM with Visible as my physical SIM, but that is my secondary. This is how I was configured at the time I enrolled into the beta and it was fine all this time. How do I get this corrected? I need to file a bug report about an issue and can't due to this.
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10-14-2022 01:49 PM in
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10-14-2022 04:58 PM in
QuestionsI don't have a previous provider, I haven't changed providers.
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10-15-2022 06:28 AM in
Questions@USBetaModerator @USBetaModerator2 ?
Am I going to be stuck like this?
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10-16-2022 07:12 PM in
QuestionsHello,
Please send us a message with your IMEI and Samsung Account email address to help troubleshoot the issue.
Thank you.
Regards,
One UI Beta Team