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Original topic:

Switched carriers during beta

(Topic created: 11-20-2021 12:41 AM)
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pimpdaddy00
Cosmic Ray
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As title states I switched carriers while enrolled in the beta. My phone is a U1 model. Can a mod fix my registration for me?
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9 Replies
Anonymous
Not applicable
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What is the issue?
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pimpdaddy00
Cosmic Ray
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I switched carriers from Straight talk to Spectrum while enrolled in the beta. Now I can't access Samsung members developer feedback or get updates. May I have my registration corrected.
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Anonymous
Not applicable
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Take your sim out
Clear data of member app
Reboot to recovery and wipe cache partition
Insert Sim
Reboot
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pimpdaddy00
Cosmic Ray
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Tried didn't work
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Solution
youu
Comet
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Do u still have your oldSim? If u do try and pop it back in, withdraw as straight talk and enroll with the new Sim spectrum
pimpdaddy00
Cosmic Ray
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Yes I still have it. I had a feeling I would have to do that.. I will try that and get back
pimpdaddy00
Cosmic Ray
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Issue resolved. Thank you for your speedy support. This is why I will always come back to Samsung products. Thank you.
gretschpr
Constellation
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I'm on the Z Fold3 and the beta program is not appearing for me on the benefits tab. Any idea why? My phone is US unlocked and using a tmobile Sim
USBetaModerator
Beta Moderator
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Hello @pimpdaddy00 

Please DM us with IMEI and new carrier information. 

Regards
One UI Beta Team

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