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ā02-22-2024 02:29 PM (Last edited 2 weeks ago by SamsungJecca ) in
4K, 8K and Other TVsDisney+ and Hulu will not stream. I can enter the app, scroll through the app, and watch trailers in the app. But as I attempt to play the show or movie, I get a spinning disk like it's loading. Then I get an error saying "Something Happened".
These will stream on the PlayStation hooked up to the TV, and any other streaming device in the house.
I've found the "Troubleshooting guide" but nothing worked. The TV is not allowing me to "Delete" the apps, but it is letting me "Reinstall" them. But since that is instantly 100% I don't think it's trying to install a new version of the app that might be available.
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ā02-26-2024 04:55 PM in
4K, 8K and Other TVsSame issue. Iāve spent hours on it and even talked to Samsung only to be told I need to pay for service tech. Itās clearly a software issue that needs to be addressed. Should have never had automatic update turned on.
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ā02-26-2024 06:10 PM (Last edited ā02-26-2024 06:10 PM ) in
4K, 8K and Other TVsI'll just watch Disney and Hulu on my Playstation instead of paying for service. It's not like the dumb TV has Dolby Vision anyway.
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ā03-01-2024 01:48 PM in
4K, 8K and Other TVsSame problem here with QN65Q800T
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ā03-03-2024 08:23 PM in
4K, 8K and Other TVsIāve had the same issue for months now . So annoying. .
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ā03-14-2024 02:42 PM in
4K, 8K and Other TVsThatās a great description of whatās been going on with our Samsung TV also! Have the same problem with Hulu and Peacock. Works on all other devices in the house. Weāve spent hours trying different things like resetting Internet modem, changing from Wi-Fi to wired on the Internet, powering up and down the connection to the TV, reloading the apps, resetting various options, logging out of every device except for this TV, all with no success. Itās something to do with the TV itself as it connects to Hulu and Peacock. Weāve even changed from commercials to no commercials at Hulu, made no difference. Totally reset the TV back to basic options, still did not work. (No problem with Paramount+, Apple TV Netflix.). Iād really like to get this resolved. Any other ideas out there?
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3 weeks ago in
4K, 8K and Other TVsSame thing with my qn90a. All of a sudden like 3 weeks ago. Whats going on Samsung?
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2 weeks ago in
4K, 8K and Other TVsHey everyone! I recommend following the steps in the link below for this issue. Please let us know if this helps.
https://www.samsung.com/us/support/troubleshoot/TSG10000062/