I bought the new 85-inch QN90C just 5 days ago, and now both Disney+ and Hulu will not play shows. The menu content is fine; you can scroll and... View Post
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Is anyone else still having an issue with art mode after the server went down yesterday? In the SmartThings app, it’s telling me my tv and app... View Post |
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When the great server crisis happened, I didn't immediately know it wasn't an issue on my end, so I troubleshooted and unfortunately... View Post |
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I just got a UN65U8000FB less than a week ago. setup was smooth with no issues. Still trying to figure out the Samsung TV vs my normal cable... View Post 
Deniece315
SAME THING HAS BEEN HAPPENING TO ME TOO!!! Apps refuse to load and respond with the same notificatio... View Post |
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Good morning. I have a 55" Q8DT, Model QN55Q8DTAFXZA. I purchased a new Nintendo Switch 2 and have everything hooked up fine. However there... View Post 
ZenithanGunn47
I’ve got a QN85C and I can’t get HDR working and looking decent. With HDR enabled on the switch 2 an... View Post |
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Subject: Product Suggestion – A Samsung “DeXtop TV” That Replaces Laggy Smart TVs Hello Samsung Team, I’m writing as a passionate Samsung user... View Post |
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Hi, Is it possible to install java 21 jdk on the tizen browser smart tv? If yes, how do i proceed step by step. If no, can you install... View Post |
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My remote is fully charged, the red light on top is constantly on, and the buttons are nonresponsive. View Post 
Samsung_Moderator
Hello! Thank you for reaching out! I would recommend trying the information in the following link: h... View Post |
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I unboxed my new Neo QLED 65” TV 2 nights ago (purchased from Amazon), set it up, and there are very prominent horizontal lines/stripes across the... View Post 
Samsung_Moderator
That's great to hear! Please feel free to send any moderator a private message if you have any quest... View Post |
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Hello! I'm trying to sort out how to make HDR work correctly with my Samsung QLED QN85C. I have HDMI+ Enabled for all inputs, Game Mode... View Post |
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Hi Samsung Community, I have a 2024 QN800D 8K Neo QLED TV (North America), and I’ve noticed something odd: Ambient Mode seems to be... View Post 
Catchupshan
Thank you for responding. But sorry, these don't address the problems I have mentioned. View Post |
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Bought my 65” Frame from Costco on 5/31/25 and from that time, I have been trying to activate the free two year art promotion with now luck.... View Post |
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There is a thick black line on the screen that does. Or go away, it was a yellow line for a few weeks which wasn’t too obvious but now it is... View Post 
Samsung_Moderator
Hello! Thank you for reaching out! If this is occurring on the sources, then this will require servi... View Post |
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My new Frame Pro cannot see the Wireless One Connect Box. I have done lots of searching online, spoken twice to Samsung Tech Pros (they clearly did... View Post
Samsung_Moderator
Hello! Thank you for reaching out! Unfortunately, I do not see a way to reset the One Connect itself... View Post |
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When powering down the Apple TV with the Siri remote, the Frame TV shuts off but does not go into Art Mode. The Frame TV is brand new, 2025... View Post 
slippedout
Expanding on the issue with using an Apple TV remote with this TV: If the Apple TV goes into sleep m... View Post |
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Hi Samsung Community, I need some help or advice regarding an issue with my Samsung TV. I purchased the TV - Model No: QN75QN95BAF - on... View Post
Samsung_Moderator
Hello! Thank you for reaching out! Since none of the troubleshooting has helped, this will require s... View Post |
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I bought the new 85-inch QN90C just 5 days ago, and now both Disney+ and Hulu will not play shows. The menu content is fine; you can scroll and... View Post |
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i just got the Samsung Frame TV during Prime Day, and I’m running into an issue I can’t find anywhere else online. Whenever I go to the art... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I would recommend trying a factory reset on the TV. You can use t... View Post |
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Several months ago, my 2022 frame started to go to art mode when hitting home from passively displaying art. It used to go to the main home area... View Post |
