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ā02-28-2024 10:03 AM in
4K, 8K and Other TVsNot sure if anyone else has noticed or run into this issue, but ever since the last firmware update on my Samsung TV, the "Samsung TV Plus" television app provided by default on the TV refuses to shut off.
Before, I was able to hit "Back" on my remote if it ever got opened and the TV would prompt me "If you would like to exit Samsung TV Plus". Now, after the update whenever I hit "Back" on my remote it just wants to jump back to the previous channel, not allowing me to close the application.
I searched through all the other menus within the STP application and there is no "Exit" option.
If anyone else has come across this or found a way to kill it, please share!
I normally always keep this app off since my TV lags so much just trying to turn on with all of Samsung's injected Ads and clunky menus. Because this app is always on now, my TV has to load content immediately at start up making it even slower and just an overall crappy experience š
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ā02-28-2024 10:19 AM in
4K, 8K and Other TVsWhat is the model number and the firmware version of the TV?
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ā02-28-2024 10:24 AM in
4K, 8K and Other TVsModel Number: UN75AU8000FXZA
Firmware Version: 2210
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ā03-25-2024 07:52 AM (Last edited a month ago by SamsungJecca ) in
4K, 8K and Other TVsHi. I am having same issue
- Serial Number: <HIDDEN>
- Software Version: T-KTSUAKUC-1341.2
If have to watch the surfing video one more time I am going to throw the tv out the window.
I have turned the auto start feature on and off several times.
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3 weeks ago in
4K, 8K and Other TVsIs There no fix for this?
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3 weeks ago in
4K, 8K and Other TVsI removed the Samsung TV Plus app, and it still launches every time I turn the tv on. Iāve turned on/off the auto run stuff several times. No change.
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3 weeks ago in
4K, 8K and Other TVsThis is infuriating. Canāt back out of the app, canāt delete it. Still have not been able to locate a fix
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3 weeks ago in
4K, 8K and Other TVsI gave the same issue. If you select the disable button in settings it will not turn off. Samsung please help and send a fix!