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Original topic:

A04 is hotspot error after update A0045FXXU1BVL3

(Topic created: 03-22-2023 04:39 AM)
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kloroxl
Constellation
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A Series & Other Mobile

A0045FXXU1BVL3
Samsung you have designed the most stupid update ever

A03 had the same issue now A04

With this update the hotspot tethering keeps turning off even after it is set to never turn off.
Because there is a bug saying garbage about data usage limit. I set it all off but it still keeps coming to turn off my connection with same reason.
It was working fine before your stupid update.

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Samsung_Moderator
Community Manager
Community Manager
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A Series & Other Mobile

Hello, We understand the importance of being able to use the Mobile Hotspot feature. This link provides the available troubleshooting for the Mobile Hotspot: https://www.samsung.com/us/support/troubleshooting/TSG01001245/

Please note that Mobile Hotspot is a feature provided by the service provider. Many providers do not allow carrier features such as Mobile Hotspot, Wi-Fi calling and RCS services on unlocked phones.

If the troubleshooting is not helpful, we recommend following up with your service provider.

You can also have the phone evaluated at an authorized service center to verify the hardware is working correctly. You can use the following link to find a list of service centers in the U.S. that can do the evaluation: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html

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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
A Series & Other Mobile

Hello, We understand the importance of being able to use the Mobile Hotspot feature. This link provides the available troubleshooting for the Mobile Hotspot: https://www.samsung.com/us/support/troubleshooting/TSG01001245/

Please note that Mobile Hotspot is a feature provided by the service provider. Many providers do not allow carrier features such as Mobile Hotspot, Wi-Fi calling and RCS services on unlocked phones.

If the troubleshooting is not helpful, we recommend following up with your service provider.

You can also have the phone evaluated at an authorized service center to verify the hardware is working correctly. You can use the following link to find a list of service centers in the U.S. that can do the evaluation: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html