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Recently, we reached out to Samsung Smart TV owners to remind them how Automatic Content Recognition works – if enabled. The experience is fully... View Post

 jasonmiller11tt  07-18-2026 09:18 PM

Good reminder. It's helpful that ACR is optional, and users can easily turn it off in the TV's priva... View Post

I’m experiencing issues with my Samsung The Frame LS03D 55” TV and wanted to check if this is a known problem or if there’s a solution.The issue is as... View Post

 ayaniv  01-04-2025 03:59 AM

I wanted to update that I unplugged all connectors from the TV’s One Connect Box, then reconnected e... View Post

I bought the new 85-inch QN90C just 5 days ago, and now both Disney+ and Hulu will not play shows. The menu content is fine; you can scroll and... View Post

 SamsungJam  09-08-2025 06:57 AM

We're glad that you're up and running! 🙂 View Post

Updating your television can be frustrating. Here are a few steps to help with downloading the firmware from the Samsung website to your USB drive. To... View Post

I just received and set up my first Frame TV. Spent an hour optimizing personal photos, excited to be able to display them in the art mode. My father... View Post

I have a qn85q90tafxza TV and galaxy S25 phone and after the most recent Samsung software update on my phone, now I can't use smartview on my TV... View Post

I recently bought a smart plug, since using it I cannot get my tv to come on. I unplugged from everything and held the on off button for 30 seconds to... View Post

 LongHiker  yesterday

@Lcarpe33 Have you tried removing the smart plug and plugging the TV directly into the wall? View Post

I just purchased the HW-B64CF soundbar and I can’t find a user manual on Samsung web site.  Can anyone direct me to where I can find one, if there is... View Post

 LongHiker  yesterday

@Jeffs69 It looks like that is not a Samsung US device. It looks like the manual can be found on Sam... View Post

Hello, I am writing here out of sheer frustration after spending hours being bounced around between multiple online chat agents, customer service, and... View Post

 Samsung_Moderator  Friday

Thank you so much for reaching out to us. We'd be delighted to assist you. For further assistance, w... View Post

My 65 inch 7200 tv screen detached on its own and crashed into the floor in the middle of the night. Terrifying that this type of defect can happen.... View Post

 Samsung_Moderator  Friday

Hello Members_D44QTMZ, Oh no! We hope everyone is okay. Thank you for reaching out to us. We're sorr... View Post

 Anyone else with a Samsung TV ever had this weird white spot show up in the top-left corner? Is this a common issue? View Post

 Samsung_Moderator  Friday

Thank you for that verification, cuongiiee. We're happy to hear that the Picture Test was successful... View Post

Hi. My 94 Year Old Dad no longer understands much about modern tech.   It is not his fault, and I don't want to fault him, but:   When he turns on... View Post

 Samsung_Moderator  Thursday

Hello TigerTanaka, Thank you for reaching out to us. It is our pleasure to assist you. We can confir... View Post

I recently purchased a Samsung 50" U8000H television (UN50U8000HFXZA) after researching the television and its voice-command/voice-assistant... View Post

S95H arrived with a cracked screen 7 days on, still no resolution (New Zealand)Posting this partly to ask if anyone has been through the same thing,... View Post

 Samsung_Moderator  Thursday

Hello Abhinav01, Thanks for reaching out. As mentioned by @Robin621k, Support for US products is the... View Post