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Recently, we reached out to Samsung Smart TV owners to remind them how Automatic Content Recognition works – if enabled. The experience is fully... View Post

 jasonmiller11tt  07-18-2026 09:18 PM

Good reminder. It's helpful that ACR is optional, and users can easily turn it off in the TV's priva... View Post

I’m experiencing issues with my Samsung The Frame LS03D 55” TV and wanted to check if this is a known problem or if there’s a solution.The issue is as... View Post

 ayaniv  01-04-2025 03:59 AM

I wanted to update that I unplugged all connectors from the TV’s One Connect Box, then reconnected e... View Post

I bought the new 85-inch QN90C just 5 days ago, and now both Disney+ and Hulu will not play shows. The menu content is fine; you can scroll and... View Post

 SamsungJam  09-08-2025 06:57 AM

We're glad that you're up and running! 🙂 View Post

Updating your television can be frustrating. Here are a few steps to help with downloading the firmware from the Samsung website to your USB drive. To... View Post

I am a loyal Samsung customer. I own seven (7) Samsung Frame TVs and maintain an active annual Art Store subscription. My 75" Frame TV had a minor... View Post

Unfortunately this is not a new request but perhaps more complaints will eventually mean something to Samsung. There two issues with Art Mode > My... View Post

Hi, I have a Samsung QE55QN700CTXXU, and my TV has been having some strange issues. Sometimes the screen starts flashing or blinking, or the TV... View Post

 Samsung_Moderator  yesterday

Hey, Tak474, Thank you for reaching out to the community, and we are so sorry to hear about the frus... View Post

A week ago a got a 55” Samsung the frame tv. I easily connected my existing Cox cable box. Today I switch to a new Spectrum cable box, and it isn’t... View Post

 Samsung_Moderator  yesterday

Hey, Ve99. Thank you for reaching out to the community. To help you troubleshoot this connection iss... View Post

Samsung has transitioned to rechargeable tv remote controls. I bought the highest end tv in 2022 from Samsung. The 1st Remote broke within warranty,... View Post

VMS not available. What does that mean View Post

 LongHiker  Friday

@Goodolmurphys Apparently it is an issue with your Verizon set top box. The "VMS is not available" e... View Post

My remote is jacked again. I can turn the tv off and on but that is it, the remote will not respond to any prompts. More than frustrated. View Post

 Samsung_Moderator  Friday

Hi @user_34difh0! Welcome to the community! We're delighted that you're here and would like to help.... View Post

I need help getting the discounted email for the frame that’s offered with my tv. I bought it weeks ago and confirmed it’s registered but no email... View Post

 Samsung_Moderator  Friday

Hello @Shawnawilhelm and thank you for reaching out to us! We understand how frustrating this is and... View Post

I have a UN55TU7000BXZA TV that won't reset to factory settings. It gets to 67% and restarts on its own. The smart hub dosent reset or the PC on... View Post

 Archiepup  12 hours ago

How do I g Ed t Spectrum as pp on my tv View Post

I have had a model QN55S90FAF TV since January (it's October 2026 as I write this).  Imagine the following scenario: You're staying in a... View Post

 IraqVet04  yesterday

Your welcome. Very strange that option is gone. Will definitely make me rethink if and when I have t... View Post