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Recently, we reached out to Samsung Smart TV owners to remind them how Automatic Content Recognition works – if enabled. The experience is fully... View Post

 jasonmiller11tt  07-18-2026 09:18 PM

Good reminder. It's helpful that ACR is optional, and users can easily turn it off in the TV's priva... View Post

I’m experiencing issues with my Samsung The Frame LS03D 55” TV and wanted to check if this is a known problem or if there’s a solution.The issue is as... View Post

 ayaniv  01-04-2025 03:59 AM

I wanted to update that I unplugged all connectors from the TV’s One Connect Box, then reconnected e... View Post

I bought the new 85-inch QN90C just 5 days ago, and now both Disney+ and Hulu will not play shows. The menu content is fine; you can scroll and... View Post

 SamsungJam  09-08-2025 06:57 AM

We're glad that you're up and running! 🙂 View Post

Updating your television can be frustrating. Here are a few steps to help with downloading the firmware from the Samsung website to your USB drive. To... View Post

I a few local channels programmed from an antenna.(TU7000-65in) Every time there is a disruption, & the channel fades, or pixelates out, usually... View Post

Hi. I have a Q990F with the latest firmware version 1102. The sound issues still persist. The sound still keeps dropping out. View Post

I have never understood Samsung TV Plus.Is there a guide to which Channels are available?Is it is like an app on a phone that you cannot delete? View Post

My 65" tv QN65Q70DAFXZA screen went black just after the 1 yr warranty expired. Had it diagnosed by bestbuy and they said it needed a new panel... View Post

 Samsung_Moderator  Friday

Hello @MDEBAR3, Welcome to the Samsung Community. We understand how frustrating this situation can b... View Post

Hi everyone,Is anyone else suddenly hitting Error Code 60004 on their Frame TVs?The message says: "An unexpected problem has occurred. Please turn... View Post

 Sunshinebicycle  14m ago

Same problem here in Ontario Canada. tried turning off TVunplugged One box for 10 minutestried chang... View Post

A person moved out and I was given the tv so I tried connecting it to my wifi but I get a error code 800 for a model number un40eh5300. Can't seem... View Post

 Samsung_Moderator  Wednesday

Hello @Oliver2026, Welcome to the Samsung Community, and thank you for reaching out to us! To help u... View Post

Hi,This issue just started coming up. I tried casting music through the youtube music app to the Q990D soundbar and it would connect, and say... View Post

 Nate18  12 hours ago

Same issue for me, on a pixel 10 pro with Q990D speakers on 1072 firmware. I don't cast often, but I... View Post

Has anyone else had issues receiving this promotion? Have reached out to customer support and get "we have put this at the top of this and is of... View Post

 Samsung_Moderator  Wednesday

Hello GDock, We'd be happy to look into this further and kindly ask that you send a private message ... View Post

I recently replaced my old Q80 QLED with a new S90H OLED. Unlike the old unit, this new TV will not resume previous viewing positions on connected USB... View Post

 Diaboyos  Tuesday

It's due to the different architectural changes in the two TV's and isn't due to a setting or anythi... View Post

Hi, I bought qn990f 75” model tv which doesn’t have wireless one connect. Samsung customer care sucks and we’re not able to help me. Where can I buy... View Post

 Samsung_Moderator  Tuesday

Hello @Damancheema, Thank you for reaching out to us! I am certainly here to assist and would ask th... View Post