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Recently, we reached out to Samsung Smart TV owners to remind them how Automatic Content Recognition works – if enabled. The experience is fully... View Post

 jasonmiller11tt  07-18-2026 09:18 PM

Good reminder. It's helpful that ACR is optional, and users can easily turn it off in the TV's priva... View Post

I’m experiencing issues with my Samsung The Frame LS03D 55” TV and wanted to check if this is a known problem or if there’s a solution.The issue is as... View Post

 ayaniv  01-04-2025 03:59 AM

I wanted to update that I unplugged all connectors from the TV’s One Connect Box, then reconnected e... View Post

I bought the new 85-inch QN90C just 5 days ago, and now both Disney+ and Hulu will not play shows. The menu content is fine; you can scroll and... View Post

 SamsungJam  09-08-2025 06:57 AM

We're glad that you're up and running! 🙂 View Post

Updating your television can be frustrating. Here are a few steps to help with downloading the firmware from the Samsung website to your USB drive. To... View Post

So purchased a S95 C $2400.00 in May 2024. It had the one connect box. About 2 months ago it failed Samsung no longer offers a replacement or... View Post

 MichaelYb15  yesterday

Wow, that’s really frustrating 😕. Spending $2,400 on a TV and then having the One Connect Box fail ... View Post

Model: QE55LS03HW (The Frame, 55")When my TV is displaying my personal photos in Art Mode/slideshow, every time it transitions to a new photo, a... View Post

 MrGhoul  4 hours ago

I don't believe their is way to disable this, that i know of. On my tv it's literal like 2 seconds w... View Post

My TV is on a restarting cycle Click sound.Some vertical lines apear at the bottom right.the OLED startup logo appears. Lines get slightly  largerTv... View Post

 Samsung_Moderator  Friday

Hello Shenlkm, Thank you for reaching out to us! We would like to assist you with this and have a fe... View Post

My wife and I decided to spend the extra money to purchase a true outdoor TV for our back patio area. We wanted to avoid issues of taking down in the... View Post

I seem to have lost my QR code sticker for my soundbar.Is there any way to obtain a duplicate? View Post

 markm4663  yesterday

4 messages up is the process I used in SmartThings, step by step.All I was trying to do is put the 8... View Post

My 65" OLED Samsung TV (QN65Q72DD...) was purchased & installed in Feb 2024. About two weeks ago, I noticed a band of discolored pixels... View Post

 Samsung_Moderator  Thursday

Hello ron_a, We are so sorry to hear about the issue with the vertical band on the display and would... View Post

Title: Samsung S90D Failed Again — Second Major Failure, Just Weeks After Warranty ExpiredMy 77-inch Samsung S90D has once again turned into a... View Post

 Samsung_Moderator  Wednesday

Thank you for reaching out to us @Nokia2009 about this, and I would be happy to look into this for y... View Post

My Samsung smart tv suddenly stopped allowing access to local on air broadcast channels. Went to “source” and selected “air/antennae” but defaulted to... View Post

 Michael68  Wednesday

Mine starts on Samsung TV plus, and while that is on I change the channel to an antenna channel, and... View Post

I am requesting technical support and, if possible, that this issue be escalated to the appropriate engineering/software department due to a... View Post

HELPMY 75 inch frame tv has sound but a black screen. I have read the tips on-line to fix the issue. My problem is the tv is mounted to the wall and... View Post

 PAHelper  Wednesday

Hold down the remote power button until the TV resets and it clears most issues and cache. View Post