Updating your television can be frustrating. Here are a few steps to help with downloading the firmware from the Samsung website to your USB drive.... View Post
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Updating your television can be frustrating. Here are a few steps to help with downloading the firmware from the Samsung website to your USB drive.... View Post |
Recently (~ a month), the Paramount Pluss app has begun freezing and or buffering. It eventually gets to the point where it freezes up the TV and... View Post Same Issue! All other apps function just fine. Just an issue with Paramount Plus. View Post |
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Ever since the latest update, the Alexa service does not work at all. Pressing the voice button on the remote brings Alexa up but doesn’t register... View Post That rather seems like a problem with Amazon. Contact their customer service about that. It could al... View Post |
I am able to link my AirPod 4’s to the tv but there is no sound. View Post |
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Does anyone know if the Galaxy s24 and the Crystal UN43U8000FDXZA are compatible with Tap View, Tap Sound feature? I tried everything under the sun... View Post I understand how this can be frustrating. As the user manual explains, this feature may not be avail... View Post |
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The soundbar auto turns off with the TV, but if I decide to connect spotify & play music (through daily board, while the tv is turned off) it... View Post |
My TV has a black screen and I can not see anything but I hear SamsungTV App coming from the audio. I just can't see anything. What... View Post Hello! Thank you for reaching out! If this is occurring on all sources this is something that will r... View Post |
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All of a sudden has a yellow strip that goes from the top to the bottom View Post Hello! Thank you for reaching out! If this is occuing on all sources this is something that will req... View Post |
We would like to move the app icon for the UP Faith & Family Channel up/out to the Samsung OLED 95 F horizontal app icon list. Right now it is... View Post Great question, and you’re not alone in wanting more control over app access across platforms. The U... View Post |
Hi all, I wanted to share a recent experience. I purchased a 70" Samsung TV (Model: UN70TU7000BXZA) from Target in April 2022, and today... View Post Thanks for sharing your experience — I’m really sorry to hear about what happened. A TV dying after ... View Post |
I just purchased a set of Shotz Openrun Pro 2 headphones and am noticing some lag with TV voices? I have updated firmware in both devices. Has... View Post Hello! Thank you for reaching out. I would recommend trying the headphones on another device to see ... View Post |
I bought a S90D 83 inch TV in May on this website, and the TV decided to give up. No power at all. The TV is not even two months old and is... View Post As my mother told me on many occasions, do NOT buy anything from a small local store. Buy expensive ... View Post |
Has anyone ever had their smart hub like this and have a solution? I've reset the TV and reset the smart hub and several other ways but... View Post Thank you so much for reaching out! This forum is for the support of US products and customers. We d... View Post |
I have 2.5 year old Samsung TV QN55QN90AAFXZA Version AA06 Manufactured Dec. 2021 that has recently developed a problem. The red LED status light... View Post |
I needed a couple of large OLED TVs. I got a ridiculously great price on the S90D when it was a relatively new model actually available for... View Post Hello! Thank you for reaching out. I would recommend calling our parts department at 1-800-627-4368 ... View Post |
White edges appearing on my Samsung LED TV . Please help to get rid of it. View Post Hi there, Thanks so much for asking about this. Does this happen on all sources or during a picture ... View Post |
Have 2 TVs with TVPlus. Why would 1 have twice as many channels as the other? The TV did have the same channels as the later, but then were... View Post Hi there, Thanks for asking about this. There are many factors that could be causing different chann... View Post |
I setup a UN50U8000FFXZA last night for my mom. During the setup process, it asked for her zip code and TV provider. I entered the correct info. I... View Post Hello! Thank you for reaching out! It ask for that information to help with over the air features. I... View Post |
In the settings I used to be able to set Q-Symphony but now it doesn’t appear there in settings View Post It took me weeks to get that working. I think I finally turned off Bluetooth, got the TV, Sound Fram... View Post |
I have an LG SL10YG 5.1 soundbar with subwoofer connected to my new 55" Samsung S90D TV via ARC. I have a Nintendo Switch 2 connected. When I... View Post |
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I recently purchased a 77" S95F OLED TV (Model #: QN77S95FAFXZA). When I purchased the TV I also got a Samsung soundbar (HW-S800D). The TV was... View Post I'm posting an update for people that may have the same issue. I returned the Sonos Arc Ultra and go... View Post |
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I've done every single changing outlet, releasing power, changing cables, leaving it unplugged, sticking your left foot out solution... View Post Hello! Thank you for reaching out! Since you have done the relevant troubleshooting, service would b... View Post |
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