Original topic:

Flip 4: All apps grayed out

(Topic created: 4 weeks ago)
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DebKline
Constellation
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Fold & Flip Phones

Since upgrading my service with mint mobile, all apps grayed out and can't open norton app at all. Downloaded a game app and couldn't open it either. Mint (5x called) states manufacturer problem. Anyone have solutions? Reset phone 5x so far with no difference. Pls help.

1 Reply
Samsung_Moderator
Community Manager
Community Manager
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Fold & Flip Phones

Hello DebKline, Welcome to the Community. We understand how concerning it is that all apps are grayed out after upgrading your services.

Do you have a stable connection to Mint's network?

Have you tried connecting to a Wi-Fi network?

Try restarting the phone in Safe Mode. It will disable all 3rd party apps, but should give you access to most of the native apps. https://www.samsung.com/us/support/answer/ANS00062983/

Please let us know the results.

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