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ā07-14-2020
03:00 PM
(Last edited
ā04-24-2024
04:26 PM
by
SamsungJoJo
) in
Hi!
I'm in pretty deperate need of help as it's tough to make calls with my Note 10+. When I call someone they can hear themselves talk - when using both the native phone app and things like WhatsApp.
From my end it sounds completely normal, but they can hear their own echo. It happens on both landlines and mobile. When I use bluetooth or keep my phone on mute during the call, the problem goes away for the other person. It makes me think that it's something with the mic itself - as if there is a feedback loop. I haven't dropped it and there's no damage.
I have restarted my phone, turned on & off wifi calling/bluetooth.
Anyone have any insight or willing to help?
Solved! Go to Solution.
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ā07-14-2020 03:49 PM in
Galaxy Note Phones- Mark as New
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ā07-14-2020 04:16 PM in
Galaxy Note Phones
@Whatdoyouknow04 wrote:
Try turning down the volume in the call. Hope this helps.
Thanks for the suggestion, but no luck with that.
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ā07-14-2020 05:03 PM in
Galaxy Note Phones- Mark as New
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ā09-11-2020 05:12 PM in
Galaxy Note PhonesJust in case anyone else has this issue, I ended up taking it to a uBreakiFix (the authorized Samsung repair in my area) and it was the mic next to the charger that was issue. They had to replace the charger (I guess it's attached to the mic) and that was the fix. After they fixed it, it was all good.
![](/skins/images/253D4142B1AA0745E8D55432D60518E6/responsive_peak/images/icon_anonymous_message.png)
![](/skins/images/253D4142B1AA0745E8D55432D60518E6/responsive_peak/images/icon_anonymous_message.png)