Original topic:

Camera lens cloudy!

(Topic created: 04-18-2021 10:48 PM)
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Gnomex26
Constellation
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Galaxy Note Phones

Screenshot_20210419-014445_ColorNote.jpg

 Camera lens cloudy used snapshop so i didnt have to type everything again.

Thank you
JC Samsung Galaxy Note 20 Ultra
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Rydah
Samsung Care Ambassador
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Galaxy Note Phones

Hey @Gnomex26, I hope you're doing well.

 

It sounds like glue or some other material might be on the actual lens. I'd highly recommend taking the device in to a certified repair shop. You can use this site to find your nearest store: https://www.samsung.com/us/support/service/ 

The technicians are trained and certified with Samsung to do these repairs. They will be able to get this fixed up for you.


Best regards,
Rydah
Samsung Care Ambassador

If you've found my post to be helpful, please like the post. If my response resolved your issue, please press the "✓ Accept as Solution" button.

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Rydah
Samsung Care Ambassador
Options
Galaxy Note Phones

Hey @Gnomex26, I hope you're doing well.

 

It sounds like glue or some other material might be on the actual lens. I'd highly recommend taking the device in to a certified repair shop. You can use this site to find your nearest store: https://www.samsung.com/us/support/service/ 

The technicians are trained and certified with Samsung to do these repairs. They will be able to get this fixed up for you.


Best regards,
Rydah
Samsung Care Ambassador

If you've found my post to be helpful, please like the post. If my response resolved your issue, please press the "✓ Accept as Solution" button.