Original topic:

Refining Picture

(Topic created: 10-27-2019 06:50 PM)
Th3Awak3ning
Constellation
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Galaxy Note Phones

Every time I take a picture now with my phone it says refining picture and it wont go away unless I restart the device. Every single time. What's causing this

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bentcipher
Asteroid
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Galaxy Note Phones

Settings - Device Care - Battery - Camera

 

Disable "Put app to sleep"

 

If this setting is left in the ON position it will create conflict with app's ability to properly shut down when exiting Camera.

 

Hope it helps

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Charkatak
Supernova
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Galaxy Note Phones

@Th3Awak3ning wrote:

Every time I take a picture now with my phone it says refining picture and it wont go away unless I restart the device. Every single time. What's causing this


@Th3Awak3ning 

 

Any screenshots you can provide?

Also are you using the stock camera app? 

 

In any case, try this:

 

Tap and hold camera app shortcut on your home screen. Then when context menu appears, tap on App info. Tap force stop, then go to storage and clear data


user5QB6yDM6tN
Constellation
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Galaxy Note Phones

Does nothing for the problem. 

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DarkAngel1192
Constellation
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It keeps ls reappearing eveytime I reopen camara. Even tryied forcing the app to close and clearing storage.

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SamsungJace
Samsung Moderator
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Have you tried all the troubleshooting steps listed above?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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userLslQWmWQEJ
Constellation
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Galaxy Note Phones

Same thing is happening to me and it is killing my battery. It did not happen prior to the last patch.Screenshot_20191027-195540_One UI Home.jpg

 

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userLslQWmWQEJ
Constellation
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I did hit force stop but when I took a pic it did it again. 

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SamsungLarryK
Samsung Moderator
Samsung Moderator
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Is this the stock app or a third party?

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user0y8zroJrBC
Constellation
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Galaxy Note Phones

Screenshot_20191031-121351_Samsung Internet.jpg

I also am getting that everytime I use the samsung camera. It doesnt go away until i I restart 

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SamsungAdam
Samsung Moderator
Samsung Moderator
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Galaxy Note Phones

Do you experience these symptoms if you test your camera app with your device in safe mode? If your phone is misbehaving, it's possible that a third-party app is causing the issue. To figure out what app is acting funny, you can use the Safe Mode feature. In Safe Mode, your phone won't run any third-party apps. This allows you to easily identify and remove the app that may be causing the problem.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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