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Original topic:

Slow wifi issues

(Topic created: 03-22-2022 07:21 AM)
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admiralawesome
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Galaxy Note Phones
Wondering if anyone ran into an issue lately where internet speeds on my note slow down to a crawl after a while. Restarting WiFi or forgetting the network works for a while but out always starts to slow down again. All computers and an iPhone in the home don't experience this problem at all. Here's a screenshot of what my 400mbps looks like on my phone when I'm having the issue.

image


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Anonymous
Not applicable
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Galaxy Note Phones
Settings
Apps
Show system app
Search for network
Wipe data of all related app
admiralawesome
Constellation
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Galaxy Note Phones
Thanks for the quick response! Okay, giving it a try. The only system app that seems to have any data under that search is network diagnostics, but we'll see if that was what was giving me issues.Screenshot_20220311-125258_Settings_14015_1647021178.jpg
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Anonymous
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Galaxy Note Phones
Look for network storage manager
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admiralawesome
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Galaxy Note Phones
I don't see anything named that, there's a "storage manager" but I'm pretty sure that's data storage... Resetting network diagnostics didn't seem to work either 😕
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Solution
Samsung_Moderator
Community Manager
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Galaxy Note Phones

I can definitely understand how frustrating this may be. Give this link a shot: https://www.samsung.com/us/support/troubleshooting/TSG01001559/

You can also submit an error report through the Members app. https://www.samsung.com/za/support/mobile-devices/how-to-report-error-using-samsung-members-applicat... 

If this does not help I recommend letting a service technician have a look. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location 

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html