Original topic:

Help Finding Folder in Smart Switch Backup

(Topic created: 02-01-2023 10:47 AM)
Mack50
Cosmic Ray
Options
Galaxy S22

I got a new S22 and transferred all my data from my old S10 to it.  I ended up loosing all my data from a note app (Colornote), which has a lot of important notes.  The Colornotes online backups were also lost.  I'm trying to find some way of getting those notes back and was hoping that they may be recoverable from my Samsung Smart Switch backup I did just before resetting my old S10.  I looked in the Smart Switch backup but couldn't find anything on Colornote.

1.  Did Smart Switch backup my Colornote Folders?  If so, where can I find them and how do I restore them?

2.  I also installed Color Note on my Windows 10 computer and it syncs with the S10 Colornote.  The problem is that when it synced, I lost all my notes because it synced with the new S22 that doesn't have any of the old notes.  I do have a Macrium backup of my Win PC and searched the backup but was unable to find any Colornote App.  Does anyone know where that Colornote might be on the Macrium backup?

Thanks for the help.  I'm really hoping there is some way of getting those notes back.  (I already traded in the old S10 so no longer have it).

 

 

 

 

2 Replies
GreenFrogGN10
Constellation
Options
Galaxy S22

I just did a backup of my Galaxy Note 10 and found the backup in:

Drive Letter:\UserName\Documents\Samsung\SmartSwitch\backup\

Question something.
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Mack50
Cosmic Ray
Options
Galaxy S22

Thank you for the reply GreenFrog. I'm not sure if I worded my question correctly.  I know where the Samsung Smart Switch backup is located: .....SmartSwitch\backup\SM-G937U\SM-G937U_xxxxxx\SM-G937U_xxxxxx\All the folders are listed here 937U_xxxxxx\All the folders are listed there.  It is once I get to the list of folders (Accontsicons, ALARM, APKKENYLIST, etc.), that I'm having the problem. I have looked in every single folder in the backup and there isn't anything that I can identify that might be the data folder for Colornote.

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