Original topic:

Remote issues

(Topic created: 2 weeks ago)
403 Views
Sharzma99
Astronaut
Options
LED and OLED TVs

Just set up a series 7200 4K tv. 
the tv is great. Love it 

the remote-being blunt-sucks. 
just to change channels you have to hold the remote in the air pointed directly at the TV  

even then takes a few pushing of the button HARD to get the tv to react.  
everything seems to have a delay. 

I either need a new one that works or you need to design the remote differently. 
sharon Fricks

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1 Reply
Samsung_Moderator
Community Manager
Community Manager
Options
LED and OLED TVs

Hi there, Thanks for posting about this. Just to confirm, have you tried pairing the remote to the TV so that it can use Bluetooth to send commands instead of an IR signal? The link below has steps on how to do this. 

https://www.samsung.com/us/support/answer/ANS00049119/

Please let us know if this helps.