Instagram notifications not showing correctly

[KingofSpades100]

I've been using Instagram since late 2021 and so far had no problems with the app, until December of 2022. I'm not sure how to describe it, but I get plenty of notifications during the day and if I get a certain notification, Instagram automatically knocks it back down from 12 or a number greater than 1 to just 1. Why? I have no unread messages or any hidden messages. Am I the only person experiencing this? A picture has been provided below on what it occasionally looks like. 

Please help me understand what is going on. Any help will be highly appreciated.

[olushola]

Try updating the app

[KingofSpades100]

I've already updated the app at least 7 times, and cleared cache and data. But thank you tho

[orgullodemexico]

2/12/2023

This is NOT a post requesting help on setting up Instagram notifications.

I've been a user for about 5 years. I have Instagram notifications set for about 8 accounts that I follow to ensure I don't miss a post. Notifications have failed to appear for about the last two weeks, and has gotten worse the last 48 hours.

This has been happening in my Samsung Note 9 phone and my Samsung Galaxy Tab S6 which are both set up identical. So I think I can rule out an equipment issue, so is the problem with Instagram or is Samsung somehow limiting notifications are their devices? I have cleared the cache for the Instagram app on both devices, but have stopped short of uninstall/re-install.

I am reading posts in other subs that other users appear to be having issues.

Who else is having problems?

[Oxford]

Since each device is at least 4 or possibly 5 years old and is no longer getting updates, could that be the problem?

[orgullodemexico]

Good point.

[ZaCloud]

That's not that old. Notifications shouldn't suddenly just stop working, as long as the phone is mechanically able to receive notifications.

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