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01-16-2019 12:54 PM (Last edited 06-30-2023 04:00 PM by SamsungAl ) in
Projectors & Other TVsHello,
I purchased a UN65J8500 3 years ago and just recently, within the last 2 months, I started noticing what looks to be light spots shinning through the panel. These light spots are especially noticeable on solid colors.
I've posted a couple of images of what it looks like:
Is this something that I can fix or is this panel not worth saving?
Any suggestions would be greatly appreciated.
cheers,
devin
Solved! Go to Solution.
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03-18-2020 12:26 PM in
Projectors & Other TVsHello, I have same issue as everyone else here with my js8500.. so I have noticed that in my picture settings it keeps automatically pushing the backlight up to 20 by itself have you noticed this?
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01-17-2021 03:07 PM in
Projectors & Other TVsI'm having the same issues (light bleeding, blackspots, over heating at the edges) with my TV. This is crazy considering this TV is supposed to be top of the line and not that old. Over time, it just keeps getting worse. I was always impressed with Samsung products, until this TV that is. What can I do to resolve this issue?
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02-27-2020 11:07 AM (Last edited 02-27-2020 11:21 AM by SamsungAl ) in
Projectors & Other TVs
Samsung is refusing to repair or replace this defective television model and it appears to pose a safety concern to us all with the overheating issue.
I am looking into starting a law suit currently and if any of y'all can message me with the similar issues y'all are having with this TV model it will help with our case.
thanks
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02-27-2020 11:32 AM in
Projectors & Other TVs@bball Hey there! We are awaiting the full model and serial number as well as photos of the light bleed via private message. Here is the private message link again: http://bit.ly/2sSxapD
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02-27-2020 11:49 AM in
Projectors & Other TVsNo you are not. Ticket has already been started and Samsung is denying replacement and repair costs after a techinian came out to verify the displays on these TVs are going bad due to a backlight issue
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02-27-2020 11:53 AM in
Projectors & Other TVsI apologize! Did you send the information through us or did you call in? I would be more than happy to see what I can do for you; do you have any ticket numbers that you can provide?
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03-18-2020 12:21 PM (Last edited 03-18-2020 12:24 PM ) in
Projectors & Other TVsHello, I have same issue as everyone else here with my js8500.. so I have noticed that in my picture settings it keeps automatically pushing the backlight up to the max at 20. I change it back down to 7 then I notice it looks too bright a half hour later, I check and backlight is back up to 20. And this keeps happening to the point where now everytime I begin watching something I have to manually adjust the backlight down. I could see this being a cause to the edge bleed that I and everyone else is having. has anyone else noticed this??. Also as a note it is on home mode not demo(all other settings I have remain) and all other settings of the led to automatically adjust are off and this even happens at night in a dark room.. this is ridiculous and I have even made a video recording of me changing the backlight and 2 minutes later it's back to 20