Original topic:

Art Matte options?

(Topic created: 04-11-2024 10:28 AM)
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Johnduck
Astronaut
Options
QLED and The Frame TVs

Hi! I am a new owner of the frame tv. Regarding the art, I could originally select a matte for the art with the OneRemote (by pressing the down ring), but a day later the same action only gives me info or the art I selected. I can select a matte by using the Smart Things app, but just curious if I accidentally changed a setting that doesn't allow me to select via my remote. Anyone had this issue and figured it out?

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Blochhead
Asteroid
Options
QLED and The Frame TVs

About a week ago Samsung "updated" the firmware on The Frames, that is my understanding. I put that word in quotes because they completely messed up things for a lot of us who display our own artwork and photos. Pretty horrible that this could happen. Lets hope they see the problem and fix it fast.

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