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11-23-2021 02:18 PM in
QLED and The Frame TVsBrand new 75in Frame TV. OneConnect box starts buzzing immediately after being plugged in, even with no cables but the power cable plugged in. I also have a new 55in Frame tv, and the OneConnect box for that one does not have this buzzing issue.
Should I just return the TV?
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11-24-2021
12:25 PM
(Last edited
12-09-2021
04:41 PM
by
Samsung_Stephan
If this issue is occurring after power cycling the one connect box by unplugging and replugging everything back in and inspecting or replacing the connecting cable then I would recommend returning for an exchange or sending a private message for service options if applicable.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
- Mark as New
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11-24-2021
12:25 PM
(Last edited
12-09-2021
04:41 PM
by
Samsung_Stephan
If this issue is occurring after power cycling the one connect box by unplugging and replugging everything back in and inspecting or replacing the connecting cable then I would recommend returning for an exchange or sending a private message for service options if applicable.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.