Original topic:

Missing wall mount

(Topic created: 10-30-2021 04:12 AM)
userhDQoDSKv4f
Constellation
Options
QLED and The Frame

I purchased a 32 inch Samsung Frame (QN32LS03TBFXZA) and discovered that the mount brackets and screws appear to have been missing from the box.  I am having a tough time figuring out how to get the missing parts sent to me so that I can mount my TV.   Any ideas on how I can get these missing parts?  I need the mounting plates that are into the wall, and the mount screws that go into the back of the TV that slide into the mount brackets.

1 Reply
NotCashaun
Astronaut
Options
QLED and The Frame
If it was supposed to come with the frame, contact Samsung. If it was not, check a hardware store or a store such as Walmart.
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