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ā02-02-2024 02:26 PM (Last edited ā02-02-2024 02:28 PM ) in
QLED and The FrameIf I go to the YouTube app and attempt to play the 8K content, I won't even get a 4320p (8K) option, only 2160p (even though the video clip is 8k).
If I exit the YouTube app, restart/reboot the TV, delete a bunch of apps to free up some memory, and then go to the YouTube app and try to access the same 8k content, everything is streaming 8k (or 4320p). It may be a YouTube app issue, or perhaps something with Tizen OS.
Can someone try to verify if they are seeing the same thing?
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ā02-02-2024 04:19 PM in
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ā02-02-2024 04:32 PM in
QLED and The FrameThe TV is connected via an Ethernet (CAT6) cable directly to the 1 Gbe gateway.
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ā02-02-2024 04:34 PM in
QLED and The Frame- Mark as New
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ā02-02-2024 04:48 PM in
QLED and The FrameClearing the memory through the device care is a temporary fix. After a while the YouTube app loses ability to playback the 4320p videos.
Can you try to replicate the issue?
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ā02-02-2024 05:02 PM in
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a month ago (Last edited a month ago ) in
QLED and The FrameDon't feel like you're alone. I have 2 Samsung TV 800A and 800C. I also get the same issues with both of them trying to play 8k content from youtube. I get a strong constant 87mb connection speed shown on the stats screen on the video (same with web based speed test) and I am also connected via the wired Ethernet. My service is 500mb so it's not a net carrier service issue either. I know because I switched out carriers simply because I thought they were the issue and not my 5 thousand dollar TVs. This is funny how it doesn't seem to happen with any of the 900 series of TV's. When it does connect to youtube and at the 8K resolution 4320p HDR it will only play for a little while (meaning minutes) before it buffers and automatically switches to a much lower resolution and not always 4k either. Also I just thought about this, I do not have a paid youtube service, only the free service provided through the Samsung TV app.
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a month ago in
QLED and The FrameI guess, it is good to know that I am not the only one. š