Original topic:

Members app crashes when trying to add a screenshot

(Topic created: a month ago)
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joeschmo19
Galaxy
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Samsung Apps and Services

I can't do screenshots in Samsung members. Whenever I hit the + button in the bottom left, it just closes the app and makes me restart whatever I was doing. After I figured out how to use it, I could do it for a few weeks, but then it stopped working.

4 Replies
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Samsung Apps and Services
Works for me20230423_194345_1000005761_1682293429.jpg
Robin621k
Honored Contributor
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Samsung Apps and Services
You don't press the plus button to take a screenshot in the Members app . You take a screenshot by clicking the volume down and power button, the same way you would normally take a screenshot.

The + button is only to add photos to your post.1718992959122.jpg
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joeschmo19
Galaxy
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Samsung Apps and Services
Yea but it crashes when I press it
Robin621k
Honored Contributor
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Samsung Apps and Services
Go to settings, apps, Samsung Members, storage clear cache