JUMP TO SOLUTION Solved

Original topic:

Samsung Health App won't open

(Topic created: 01-17-2024 03:09 AM)
828 Views
KmB80
Asteroid
Options
Samsung Apps and Services

Tried to open app this morning- says new updates to terms/conditions & when you hit agree it gives error code & says retry but nothing happens.

 
Error code: (Ox2C#0#)
 
*Finally went back & clicked on terms & conditions & scrolled all the way through & went back & hit continue & all is well again.
0 Likes
Reply

1 Solution


Accepted Solutions
Solution
KmB80
Asteroid
Options
Samsung Apps and Services
Go back & click on "terms & conditions" link & scroll all the way through & go back & hit continue & all is well again - app will open

View solution in context

0 Likes
Reply
9 Replies
Hari873
Constellation
Options
Samsung Apps and Services

I'm also facing the same issue on my Watch 4.

0 Likes
Reply
Solution
KmB80
Asteroid
Options
Samsung Apps and Services
Go back & click on "terms & conditions" link & scroll all the way through & go back & hit continue & all is well again - app will open
0 Likes
Reply
Nano24
Astronaut
Options
Samsung Apps and Services

Same issue this morning.

0 Likes
Reply
KmB80
Asteroid
Options
Samsung Apps and Services
Click on terms & conditions & go back & it will "fixed"
0 Likes
Reply
dbeek
Astronaut
Options
Samsung Apps and Services
Same issue this morning
0 Likes
Reply
KmB80
Asteroid
Options
Samsung Apps and Services
I clicked on terms & conditions & app is back
0 Likes
Reply
CHAZZIEA
Astronaut
Options
Samsung Apps and Services

Me too in Samsung Health

0 Likes
Reply
boredguy
Astronaut
Options
Samsung Apps and Services
Yep, I got the same thing. Checked all the permissions, tried installing then reinstalling. Nothing makes any difference. It was fine last night, but not this morning. It does still work on my watch 5 pro, but not on my phone. I have Galaxy s23 Ultra
0 Likes
Reply
KmB80
Asteroid
Options
Samsung Apps and Services
Good to know unistalling & reinstalling doesn't work. I was about to try that - after looking to see if there were any fixes
0 Likes
Reply