Secure folder appears to be empty

[MelGill]

I got a new phone. And have noticed my secure folder is empty.    I have done everything possible.   It's still empty.  Even my old phone had nothing in it.   What am I doing wrong?    

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[DebiMarie]

Did you use Smart Switch to transfer files from old to new?

[MelGill]

Yes

[DebiMarie]

I think that I saw on this samsung site, a place that you could restore files from. Like your files from a cloud or something..
Look around in here... it may be around where you register your product on this site.

[DebiMarie]

Look on the Samsung cloud app. You should see a button each for restore and backup data. Check both out.

[MelGill]

I click on Samsung cloud. It says it's not supported on this device. Only background