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Device software

(Topic created: 08-23-2022 06:40 AM)
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Members_5eREWOD
Astronaut
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Tablets

My Samsung  galaxy tab a 10.1 is bricked on download mode with an error has occurred while updating the device software use the emergency recovery function in the smart switch pc software i tried with an error

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Samsung_Moderator
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Community Manager
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Tablets

I can definitely understand your concern here. Let's try to alleviate some of the stress by trying this link: 

https://www.samsung.com/us/support/troubleshooting/TSG01001416/

I know it states if the phone is freezing, but this should also work for your tab. Please read the link in its entirety to reap the full benefit of the troubleshooting. If this does not help I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case-by-case basis, please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.  

 

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If your unit is out of warranty and you would like to receive quotes on service/labor from an Authorized Service Center near you, please visit:

 

http://www.samsung.com/us/support/service/location