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Original topic:

Always on display

(Topic created: 10-23-2021 03:52 PM)
mariaurquiza008
Astronaut
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My always on display doesn't work. I've turned it on in the settings, checked to see if it worked and nope. Went back to the settings to see it was turned off. Tried this 3 times to see if I was doing it right and I did turned it on but it simply doesn't work.
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USBetaModerator
Beta Moderator
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Hello @mariaurquiza008 ,

Please erase the device cache using steps below. If issue persists, Please update Samsung members app to latest version from galaxy store and send us an error report from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue.

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Side key.
  3. When the Android logo displays, release both keys.
  4. An 'Installing system update' message may show briefly before the Android Recovery menu options appear.
  5. Press the Volume down key several times to highlight Wipe cache partition.
  6. Press Side key to select.
  7. Press the Volume down key to highlight Yes, then press the Side key to select.
  8. When the process is complete, Reboot system now is highlighted.
  9. Press the Side key to restart the device.

Regards,
One UI Beta Team

 

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