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Original topic:

Anyone else still have unknown app running

(Topic created: 09-30-2023 08:03 PM)
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Whtman88
Galaxy
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Submitted an error report for every beta so far

image


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4 Replies
MarvinMod2
Comet
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Where it says 1 active in background, click that. It should tell you what it is, probably a meda app or Facebook, click stop.
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Whtman88
Galaxy
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In the screenshot you can see the pop up says no active apps
MarvinMod2
Comet
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I do see that 🤔
If you use device care and clean the ram, does it still show 1 active?
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USBetaModerator2
Beta Moderator
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Hello,
Thank you for your feedback.

Please try the suggestion by @MarvinMod2 .  If the issue still persits, please use the latest Samsung Members app to submit an error report (Samusng Members One UI Beta Program Beta Feedback Error Report.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

- To provide UX or UI-related feedback, such as usability or feature suggestions, select "Beta community Suggestions" in the Beta recruitment notice of Samsung Members app.

We appreciate your contribution to the Beta Program.

Regards,
One UI Beta Team

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