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Original topic:

Apps keep crashing or closing after update.

(Topic created: 10-07-2021 12:22 PM)
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Femmefatale
Cosmic Ray
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‎10-07-2021 07:51 AM in 

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Battery drains quick, apps keep crashing, still can't use offer up. 
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4 Replies
DD7227
Galaxy
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‎10-07-2021 09:00 AM in 

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Try checking for updates to the apps and sometimes you do have to restart your phone. That helps with some issues.
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PhillipM
Halo
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‎10-07-2021 10:06 AM in 

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That doesn't always work. It works for some people but not for others
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PhillipM
Halo
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‎10-07-2021 10:05 AM in 

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Excalty what I'm going through right now with my S21 Ultra 5G
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USBetaModerator
Beta Moderator
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‎10-07-2021 12:22 PM in 

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Hello @Femmefatale , 

Please erase the device cache using steps below. If issue persists, Please update Samsung members app to latest version from galaxy store and send us an error report from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue.

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Side key.
  3. When the Android logo displays, release both keys.
  4. An 'Installing system update' message may show briefly before the Android Recovery menu options appear.
  5. Press the Volume down key several times to highlight Wipe cache partition.
  6. Press Side key to select.
  7. Press the Volume down key to highlight Yes, then press the Side key to select.
  8. When the process is complete, Reboot system now is highlighted.
  9. Press the Side key to restart the device.

Regards,
One UI Beta Team

 

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