Att s21 ultra. Play store not working with beta

[useruVe5YP0Ik8]

Since downloading the beta I cannot update any applications or download any new ones in the Play store

[tmanman]

Probably need to do a full wipe.

[CURRIEISLAND]

Your phone wasn't on the list to use the beta. Not all carriers give permission to use beta software.

[USBetaModerator]

Hello @useruVe5YP0Ik8 ,

Please try suggestions from Google @ https://support.google.com/googleplay/answer/7513003?hl=en

Regards

One UI Beta Team

[Alex07fsik]

To fix the Google Play Store not working, try these steps:

1. Restart Your Device:

   • Sometimes a simple restart resolves connectivity issues.

2. Check Internet Connection:

   • Ensure you have a stable internet connection, either Wi-Fi or mobile data.

3. Clear Cache and Data:

   • Go to Settings > Apps > Google Play Store > Storage > Clear Cache and Clear Data.

4. Update Google Play Store:

   • Check for updates by going to Settings > Apps > Google Play Store and selecting Update.

5. Check Date and Time Settings:

   • Go to Settings > System > Date & Time and make sure it’s set to automatic.

6. Remove and Re-add Google Account:

   • Go to Settings > Accounts > Google > select your account and tap Remove account. Re-add your account afterward.

7. Reset App Preferences:

   • Go to Settings > Apps > Menu (three dots) > Reset app preferences.

8. Check for System Updates:

   • Go to Settings > System > System Update to ensure your device software is up to date.

9. Factory Reset (Last Resort):

   • If all else fails, you may need to perform a factory reset. Backup your data first, then go to Settings > System > Reset > Factory data reset.

These steps should help resolve most issues with the Google Play Store.

For more detailed steps, you can read this guide.