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Original topic:

Beta 2 Secure Folder Pin Screen is Broken

(Topic created: 06-12-2025 04:02 AM)
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Dan00
Asteroid
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Is anyone else unable to enter their pin to get into the secure folder on beta 2?
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7 Replies
Yakimuro
Halo
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No issues here. Did you try to restart again?
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-CROW-
Sun
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No issues. Working fine. They even fix the fingerprint
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Dan00
Asteroid
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I did restart that fixed it but a few minutes later after a screen lock it's frozen again on this "Confirm Pin" screen with the keyboard unable to open to type in a pin.
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ftausa1964
Constellation
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No issues here. Try to erase cache partition after every SO update.
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TechWhisper
Asteroid
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Similar issue on beta 1 (reported) and is still present in beta 2. In gallery when trying to move to a secure folder. Try decrypting the secure folder first. Then it is in gallery and works for me. Option is not showing up in gallery at all in beta 2 unless you decrypt first.
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USBetaModerator3
Beta Moderator
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Hello,

Thank you very much for your feedback.

To assist us in resolving this issue, we kindly ask you to submit an error report through the Samsung Members app on your device immediately after the issue is reproduced:

1. Open Samsung Members.
2. Navigate to One UI Beta Program > Beta Feedback.
3. Attach any relevant screenshots or screen recording/video (if possible).
4. Ensure "Send system log data" is checked, then submit the report.

Important: Please submit the report within 3 minutes of reproducing the issue for accurate log data collection.

We sincerely apologize for any inconvenience this may have caused and truly appreciate your contribution to improving the Beta experience.

Best regards,
One UI Beta Team

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Dan00
Asteroid
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I just submitted feedback with the issue.
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