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Original topic:

Beta 2 major issues

(Topic created: 09-13-2023 03:46 PM)
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TechyGuy
Halo
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I have been on many different beta programs for Samsung and this is the worst one so far. I am at the point that I am going to have to back out if another beta or some hotfix does not come out. My text messages often won't go through, my touch screen becomes frozen where I cannot use any of the icons but my drop down works no problem and I sometimes miss calls because my phone just doesn't ring. I have submitted every one of these issues multiple times and I do see others with similar problems on the forum but nothing from Samsung acknowledging the issue. 
The only fix is restarting the phone which I now have to to 3-5 times a day. 
14 Replies
TechyGuy
Halo
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That's what I use
Ariscott56
Supernova
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Alright, roll back then.
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Parker25
Cosmic Ray
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Yeah I use that too.
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USBetaModerator2
Beta Moderator
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Hello,

Thank you for your feedback.  We apologize for the issues you are experiencing.  Users have reported clearing cache helps with many of the issues you have mentioned.  Please try the steps below.  

Please erase the device cache using steps below. If issue persists, Please update Samsung members app to latest version from galaxy store and send us an error report from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue.
1. Turn off the device.
2. Press and hold the Volume Up key and the Side key.
3. When the Android logo displays, release both keys.
4. An 'Installing system update' message may show briefly before the Android Recovery menu options appear.
5. Press the Volume down key several times to highlight Wipe cache partition.
6. Press Side key to select.
7. Press the Volume down key to highlight Yes, then press the Side key to select.
8. When the process is complete, Reboot system now is highlighted.
9. Press the Side key to restart the device.
Regards,
One UI Beta Team

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TechyGuy
Halo
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Thanks but i have done this already and it does not help. I was told it may be an esim issue but I need to run up to the store and buy one. My system does restart now 10-15 times a day.
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