Beta won't work

[ahmedm]

I have enrolled numerous times and the update still won't pop up. What am I doing wrong?

[user_tK6Ti6G7nE]

Hello @ahmedm! If I may ask, what phone and carrier are you using? Example: t-mobile, Verizon, AT&T

[ahmedm]

T-mobile

[VerbumVeritum]

Kindly try reinstalling the Samsung Members app, then restarting the phone.

[ahmedm]

Sadly didn't work

[VerbumVeritum]

You're checking for the update manually in your Settings (Software update), correct? Try switching to mobile data or toggling airplane mode. Clear data of Samsung Members in Settings>Apps>Samsung Members>Storage>Clear data.

[ahmedm]

Nothing again sadly. I saw a video about the process and after you enroll and press OK there is a pop up that says something about waiting 10 minutes. That is what isn't popping up for me. It seems like the enrollment isn't going through to begin with

[VerbumVeritum]

Please direct message the beta mod below. They should be able to give you an answer as to why this might be happening, and possibly offer a solution.

https://us.community.samsung.com/t5/user/viewprofilepage/user-id/30744347

[ahmedm]

Thanks for your help

[userFFO93p34jv]

I have xfinity s23 ultra I never see the banner for ui6