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Original topic:

Camera issues

(Topic created: 08-27-2025 09:40 AM)
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Bigfoot25
Cosmic Ray
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I opened my camera app and it says failed and then closed.
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LongHiker
Galactic Samsung Care Ambassador
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Yikes! Have you tried any troubleshooting steps?

Reboot the phone.
Clear the Camera app cache.
Wipe the device cache partition.
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USBetaModerator3
Beta Moderator
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Hello,

Thank you very much for sharing your feedback.

To assist us in resolving this issue, we kindly ask you to submit an error report through the Samsung Members app on your device immediately after the issue is reproduced:

1. Open Samsung Members.
2. Navigate to One UI Beta Program > Beta Feedback.
3. Attach any relevant screenshots or screen recording/video (if possible).
4. Ensure "Send system log data" is checked, then submit the report.

Important: Please submit the report within 3 minutes of reproducing the issue for accurate log data collection.

We sincerely apologize for any inconvenience this may have caused and truly appreciate your contribution to improving the Beta experience.

Best regards,
One UI Beta Team

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