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Original topic:

Color distorted

(Topic created: 10-18-2021 08:24 AM)
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Tuanming
Galaxy
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This usually happened after I let the phone charged and unlocked the phone. Only way to fix it is to reboot.

image


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5 Replies
user751201tmO21
Honored Contributor
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I guess I'm missing it - what colors are distorted? Background?
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cgranier
Asteroid
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Text, I'd guess
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missmotta
Comet
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Are you talking about the color of the text and the status bar? Occasionally, my status bar text is black. Not sure what triggers it but it isn't usually solved with a reboot
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USBetaModerator
Beta Moderator
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Hello @Tuanming ,

Please erase the device cache using steps below. If issue persists, Please update Samsung members app to latest version from galaxy store and send us an error report from the Samsung memberā€™s app -> Beta Feedback -> Error Reports to help us debug the issue.

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Side key.
  3. When the Android logo displays, release both keys.
  4. An 'Installing system update' message may show briefly before the Android Recovery menu options appear.
  5. Press the Volume down key several times to highlight Wipe cache partition.
  6. Press Side key to select.
  7. Press the Volume down key to highlight Yes, then press the Side key to select.
  8. When the process is complete, Reboot system now is highlighted.
  9. Press the Side key to restart the device.

Regards,
One UI Beta Team

 

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Tuanming
Galaxy
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I have cleared the cache before this has happened. This is a bug or a glitch with the beta. The blurry background is almost guaranteed when waking up from charging. The text color issue happened once so far. Looking forward to beta 3.
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