cancel
Showing results forĀ 
Search instead forĀ 
Did you mean:Ā 

Original topic:

Connection issues

(Topic created: 11-29-2021 10:42 AM)
821 Views
MetalMulishaMarcus
Cosmic Ray
Options
Discussions
Im having connectivity issues (not sure if its the phone or the connection to my network provider). When im using the internet app or another app like Facebook or Instagram, my phone wont load after a while and the only way i can get it to work is if i go into the device care in settings and click the " optimize now" button or if i restart my phone. Ive cleared cache in the settings of the phone several times and it seems to keep doing it.

Not sure if anyone else is having this problem.
I have an unlocked note 20 ultra 5g using a T-Mobile sim card (non Esim, don't know if that makes a difference).
0 Likes
4 Replies
Blane2u
Cosmic Ray
Options
Discussions
O have the same as you and experience the same issue. Might be tmobile
MetalMulishaMarcus
Cosmic Ray
Options
Discussions
Hopefully the next update fixes it.
0 Likes
USBetaModerator
Beta Moderator
Options
Discussions

Hello @MetalMulishaMarcus ,

Thank you for your feedback. If you havenā€™t already, Please update Samsung members app to latest version from galaxy store and send us an error report immediately after experiencing the issue from the Samsung memberā€™s app -> Beta Feedback -> Error Reports to help us debug the issue. We apologize for the inconvenience and appreciate your contribution to the beta program.

Regards,
One UI Beta Team

 

MetalMulishaMarcus
Cosmic Ray
Options
Discussions
No need to apologize for the inconvenience. I knew this was a beta but still happy to have it! I will send a report as soon as it happenes again.
Thank you so much!
0 Likes