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Original topic:

Crypto.com App won't open

(Topic created: 10-23-2021 11:13 AM)
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PsyDefi
Cosmic Ray
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The Crypto.com app won't open up at all for me. This was happening in the beta 2 release and now on beta 3. Is anyone else having this issue? Could someone download it and see if it opens up on their device? I've done all troubleshooting steps but a FDR. I'm just wanting to confirm it's the app that's the issue and not something else with my device. Thanks for your help! 
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5 Replies
Eyayo
Halo
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Crypto app isn't supporting Android 12 just yet.
Betamonke
Comet
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This was true prior to the last update. It's now working on the official release on the pixel. It's possible it won't work since this is a beta and doesn't pass safetynet. Same thing that makes Google pay not work.
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StickyDonkey
Cosmic Ray
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Yeah, same for me. Had other app issues but they are now working on beta 3. Crypto only one still not.
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USBetaModerator
Beta Moderator
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Hello @PsyDefi ,

As issue involves a 3rd party app, fix needs to be performed from the application side. It would be best if you let app developers know of this issue through their support channels.

Regards,
One UI Beta Team

 

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Betamonke
Comet
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This works as of today's version 3.119.0 update to the crypto app
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