Hello @mrdobolina ,
Please contact the nearest Samsung Service Center for assistance with downgrade the device. To locate the nearest Service Center, please call 1-800-726-7864.
It may take up to 72 hrs. after deregistration for smart switch to show a downgrade option. We can confirm that your deregistration was successful.
One UI Beta Team
There is something fundamentally wrong with the process itself and the root cause of the problem needs to be discovered and rectified.
Additionally, a better job at writing instructions needs to be done seeing as how this 72 hour time frame is not stated in the downgrade instructions.
At any rate, I'm past 72 hours now and there still is no option.
This is indeed a learning lesson not to participate in anymore beta programs. It is quite a shame that this large of a company cannot follow BASIC principles of I.T.
Instead of being a smart aleck with your response, you would be well-advised to fully understand what this post is about. As clearly mentioned in the title of the post, the problem is with DOWNGRADING.
Samsung's own rollback process that has been outlined to connect the device to SmartSwitch to see the downgrade option is what is not working because the button does not appear. This is an issue that has also been reported by numerous users.
Please make sure you read with comprehension before firing off irrelevant comments.
And what is the issue being discussed? The DOWNGRADE PROCESS does not work as it should, which is the whole point of this post.
This is my last comment to you because it is unproductive to engage with a person who is purposefully displaying an astounding level of obtuseness.