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Original topic:

ERROR: One UI Beta features aren't available because your service provider...

(Topic created: 02-14-2022 02:29 PM)
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RayNeverLearns
Cosmic Ray
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S10+ on One UI 4.0 Beta for a while now. When I open Samsung Members, I immediately get a screen that asks if I want to go into the One UI Beta program features or to the regular app features. If I select the former, I get an error that says "One UI Beta features aren't available because your service provider has changed" and it goes back to the same screen with the original 2 options. 

I'm on an unlocked Verizon S10+ connected to the T-Mobile network. I suspect that's why I'm receiving this error, but should I? Should it matter?
12 Replies
cpknupp
Galaxy
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When people had this issue during the S21 beta, a Mod usually fixed it for them.

It usually happens if you mess with your sim card or move providers while on beta.
RayNeverLearns
Cosmic Ray
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I haven't changed my SIM since I bought this phone unlocked almost a year ago and I've only had OneUI 4.0 Beta for a couple of months.
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RashAsh
Constellation
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Oh, man. I spent the entire morning trying to figure this mess out. I've known these things are going to start happening with my old phone but I didn't put it together until I saw your post. My head is about to explode from all that heavy thinking. Thanks for posting so I can stop my mad search.
Goldie5
Comet
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only unlocked phones! sorry..
RayNeverLearns
Cosmic Ray
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Only unlocked phones what?
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Goldie5
Comet
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to get better updates
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RayNeverLearns
Cosmic Ray
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That makes no sense and it isn't true. I got the update at the same time as others. In fact, these days, Samsung factory unlocked phones are getting updates AFTER some of the carrier phones.

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Goldie5
Comet
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because its better
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Solution
USBetaModerator
Beta Moderator
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Hello @RayNeverLearns ,

We have updated your carrier for Beta Registration to T-Mobile. Please log out and log back in to your Samsung account on the device. If you continue to experience the issue, please send us a DM

Regards
One UI Beta Team